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Privacy Policy

Last updated: November 2025

The Wheel Doctor, Inc.
Website: https://www.thewheeldoctor.org/
5646 Jason Lee Pl
Sarasota, FL 34233
Phone: (941) 302-7467

The Wheel Doctor, Inc. (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit https://www.thewheeldoctor.org/ (the “Site”) and when you interact with us, including subscribing to our newsletter.

By using the Site or providing your information to us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

1.1 Information You Provide Directly

You may provide us with personal information when you:

  • Sign up for our email newsletter

  • Submit a contact form or request information

  • Communicate with us by phone or email

  • Schedule services or request an estimate

The personal information you provide may include:

  • Name

  • Email address

  • Phone number

  • Any other information you choose to include in your message or form

1.2 Information Collected Automatically (Google Analytics)

When you visit https://www.thewheeldoctor.org/, we use Google Analytics to help us understand how visitors use the Site. Google Analytics may collect information such as:

  • Your IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent on pages

  • Referring website or source

  • General location (city/region) based on IP address

This information is collected using cookies and similar technologies and is used in an aggregated, anonymous way to help us improve our website and services. We do not use Google Analytics to personally identify individual users.

You can learn more about how Google uses data here:
https://policies.google.com/technologies/partner-sites

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

2. How We Use Your Information

We may use the information we collect for purposes such as:

  • Providing and improving our services

  • Responding to your inquiries and requests

  • Sending you our email newsletter, promotions, or updates (if you subscribe)

  • Analyzing Site performance and user behavior to improve the Site

  • Maintaining the security and integrity of our systems

  • Complying with legal obligations

We do not sell your personal information.

3. Email Newsletter and Marketing Communications

If you subscribe to our newsletter through https://www.thewheeldoctor.org/, we will use your email address to send you:

  • Updates about our services

  • Occasional promotions, offers, or announcements

  • Helpful information related to our services

You can unsubscribe from our newsletter at any time by clicking the “unsubscribe” link in any email you receive from us or by contacting us directly using the information at the end of this policy.

4. In-Person Payments and Services

Most services and payments take place at our physical location:

The Wheel Doctor, Inc.
5646 Jason Lee Pl, Sarasota, FL 34233

When you pay for services in person, we may collect information such as:

  • Your name

  • Contact information (such as phone number or email, if you choose to share it)

  • Payment-related details needed to process your transaction

If we accept credit or debit card payments, those payments may be processed by a third-party payment processor or terminal provider. We do not store full credit card numbers on our own systems. Payment processors may have their own privacy policies, which we recommend you review.

5. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to:

  • Help the Site function properly

  • Remember your preferences (where applicable)

  • Analyze traffic and usage via Google Analytics

You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. However, some parts of the Site may not function properly if cookies are disabled.

6. Sharing of Information

We may share your information in the following limited circumstances:

  • Service Providers: With trusted third-party vendors who help us operate our website, send emails, or analyze Site usage (such as Google Analytics), and who are only allowed to use the information to perform services for us.

  • Legal Requirements: When required to do so by law or in response to valid legal requests, such as a subpoena or court order.

  • Business Protection: When necessary to protect our rights, property, safety, or that of our customers or others.

We do not sell or rent your personal information to third parties.

7. Better Business Bureau (BBB)

The Wheel Doctor, Inc. is a member of the Better Business Bureau (BBB). In the course of handling complaints or inquiries submitted through the BBB, we may share limited information necessary to respond to or resolve those matters. The BBB has its own privacy policy, which governs how it handles any information it receives.

8. Data Security

We take reasonable steps to protect the information we collect from loss, misuse, unauthorized access, disclosure, alteration, or destruction. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. For example:

  • Newsletter email addresses are kept until you unsubscribe or request deletion

  • Contact form or inquiry data may be retained for business and record-keeping purposes

10. Children’s Privacy

Our Site and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, please contact us and we will take steps to delete such information.

11. Your Choices and Rights

You have choices regarding how we use your information:

  • Newsletter Opt-Out: You can unsubscribe from our email newsletter at any time using the link in our emails or by contacting us.

  • Access and Updates: You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.

12. Third-Party Websites and Links

The Site may contain links to third-party websites (such as social media platforms, review sites, or BBB pages). We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of https://www.thewheeldoctor.org/ after any changes are posted will signify your acceptance of the revised policy.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

The Wheel Doctor, Inc.
Website: https://www.thewheeldoctor.org/
5646 Jason Lee Pl
Sarasota, FL 34233
Phone: (941) 302-7467